Effective Date: May 2024

Welcome to S & M Aftercare Body Transportation Services. By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Services Provided

S & M Aftercare Body Transportation Services provides transportation services for the deceased, including local and long-distance transportation, international repatriation, embalming, storage, body recovery, and coordination with funeral homes and authorities.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

4. Service Requests

To request our services, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your information and for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

5. Payment

All fees for our services must be paid in full at the time of service request unless otherwise agreed upon. We accept various payment methods, which will be specified at the time of payment. You agree to provide accurate and complete payment information and authorize us to charge the specified fees to your payment method.

6. Cancellations and Refunds

If you need to cancel a service request, please contact us as soon as possible. Cancellations may be subject to a cancellation fee, depending on the timing and nature of the request. Refunds will be handled on a case-by-case basis and may be issued at our discretion.

7. Confidentiality and Privacy

We are committed to protecting your privacy and the confidentiality of your information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8. Limitations of Liability

To the fullest extent permitted by law, S & M Aftercare Body Transportation Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless S & M Aftercare Body Transportation Services, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our services, your violation of these Terms of Service, or your violation of any rights of another.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Virginia, United States, without regard to its conflict of law principles.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Richmond, Virginia, and the arbitrator’s decision shall be enforceable in any court of competent jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after any changes constitutes your acceptance of the new terms.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

S & M Aftercare Body Transportation Services
804-310-3771
[email protected]

Thank you for choosing S & M Aftercare Body Transportation Services. We are here to provide you with compassionate and professional support during your time of need.